Privacy Policy

Effective Date: September 2026

Innovative Heating & Cooling Solutions ("we," "us," or "our") operates this website. This Privacy Policy explains what information we collect when you use our site, how we use it, and the choices you have.

1. Information We Collect

We collect information you voluntarily submit through contact forms, quote requests, or booking forms on this site, which may include:

• Name
• Email address
• Phone number
• Address (if relevant to the service)
• Any details or messages you include in the form

We do not collect payment information through this website.

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries and quote requests
• Schedule and provide services
• Send follow-up communication related to your request
• Maintain records for business and legal purposes

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information with:

• Employees or subcontractors who need it to complete a job
• Service providers who help operate this website (e.g., hosting or form processing), under obligations to keep it confidential

We will not share your information for third-party marketing without your consent.

4. Data Retention

• We retain form submissions only as long as needed to respond to your request or fulfill a service, unless a longer period is required by law.

5. Cookies and Analytics

• This website may use cookies or similar tools to understand site traffic and improve user experience. These tools do not collect personally identifiable information unless you provide it directly.

6. Data Security

• We take reasonable steps to protect the information you provide from unauthorized access, loss, or misuse. No online transmission is completely secure, so we cannot guarantee absolute security.

7. Your Rights

You may contact us at any time to:

• Request a copy of the information we hold about you
• Request correction or deletion of your information
• Withdraw consent for future contact

8. Changes to This Policy

• We may update this policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

• If you have questions about this policy or how your information is handled, please contact us.